Churn analysis
Acquiring a new customer costs 5 to 7 times more than retaining an existing customer. What if you could act before it's too late?
Acquiring a new customer costs 5 to 7 times more than retaining an existing customer. What if you could act before it's too late?
Acquiring a new customer costs 5 to 7 times more than retaining an existing customer. What if you could act before it's too late?
Nos clients
Nos clients
Nos clients
The hidden cost of customers leaving
A dissatisfied customer may switch to a competitor or terminate their contract.
Weak signals (high intervention costs, declining usage…) are often detected too late.
The hidden cost of customers leaving
A dissatisfied customer may switch to a competitor or terminate their contract.
Weak signals (high intervention costs, declining usage…) are often detected too late.
How Axolotl transforms detection into prevention
01
Observation of behaviors and identification of disengagement patterns (purchase frequency, product usage, intervention cost...)
01
Observation of behaviors and identification of disengagement patterns (purchase frequency, product usage, intervention cost...)
01
Observation of behaviors and identification of disengagement patterns (purchase frequency, product usage, intervention cost...)
02
Customer segmentation by risk level (Zone 1, Zone 2…)
02
Customer segmentation by risk level (Zone 1, Zone 2…)
02
Customer segmentation by risk level (Zone 1, Zone 2…)
03
Alerts: you receive a churn score for each client, prioritizing those who require quick commercial action.
03
Alerts: you receive a churn score for each client, prioritizing those who require quick commercial action.
03
Alerts: you receive a churn score for each client, prioritizing those who require quick commercial action.
The results that build lasting loyalty
List of clients by agency, classified according to their risk (e.g. 0% → 100%).
List of clients by agency, classified according to their risk (e.g. 0% → 100%).
List of clients by agency, classified according to their risk (e.g. 0% → 100%).
Targeted follow-up, proposal of special offers or preventive interventions.
Targeted follow-up, proposal of special offers or preventive interventions.
Targeted follow-up, proposal of special offers or preventive interventions.
It is time to protect your customer base rather than always chasing after new prospects.
It is time to protect your customer base rather than always chasing after new prospects.
It is time to protect your customer base rather than always chasing after new prospects.
